Coronavirus

Updated Monday 12th April 2021

 

 

Our showroom Is Open As Normal


 

However we are pleased to inform you that we are still available to assist you with new or existing orders by calling our team Monday - Friday - 9am - 5pm.

  • Our online store is still open
  • Our delivery department is in full operation delivering orders
  • Flooring installations unaffected & available for new quotations
  • Our team are available on the telephone 9am - 5pm Monday - Friday - 01423 567890
  • Suppliers are continuing to manufacture throughout lockdown

We look forward to welcoming you back to our Harrogate store in the near future

Kind Regards

The Smiths Team

 

Furniture Deliveries During Covid19


During these difficult times we will continue to make home deliveries but to keep our employees, their families, and you our customer safe, we politely ask that you observe the following:

Our staff carry hand sanitiser and will wear masks whilst in your home. The time they spend in your home should be kept to a minimum.

We cannot enter your home if anyone within the household has Covid19 symptoms or are self-isolating, if either of these are the case please let us know immediately as we will need to make alternative arrangements, a doorstep or outbuilding delivery is available.

During delivery, please maintain a safe distance of at least 2-Metres from our delivery crew. Please give them clear access to the room of choice and open all doors so they do not need to touch door handles etc or move any obstacles. 

The assembly of Bedframes and Wardrobes etc will only be possible in a well-ventilated room with open windows and strict social distancing between yourself and our crew.

Our crew have the discretion to abort delivery if they are worried that their safety has been compromised.

We thank you for your custom and we sincerely appreciate  your understanding and cooperation.

 

 Flooring Installations During Covid19

 


Our staff have their temperatures taken at the beginning of each day. They carry hand sanitiser and will wear masks whilst in your presence. 


We cannot enter your home if anyone within the household has Covid19 symptoms or are self-isolating, if either of these are the case please let us know immediately as we will need to make alternative arrangements.


During installation, please maintain a safe distance of at least 2-Metres from our installers and allow them sole occupancy in the room or area where the fitting is taking place. Please give them clear access to the installation area and open all doors so they do not need to touch door handles etc or move any obstacles. 


The installation will only be possible in a well-ventilated room with open windows and strict social distancing between yourself and our installers.


Our staff have the discretion to abort installation if they are worried that their safety has been compromised.


We thank you for your custom and we sincerely appreciate your understanding and cooperation.

 

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