Privacy Policy

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

    1. What information do we collect?
      • information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type, referral source, length of visit and number of page views)
      • information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services
      • information that you provide to us for the purpose of registering with us
      • information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters
      • any other information that you choose to send to us; and
      • OTHER INFORMATION.

      We may collect, store and use the following kinds of personal data:

    2. Cookies

A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We may use both “session” cookies and “persistent” cookies on the website. We will use the session cookies to: keep track of you whilst you navigate the website. We will use the persistent cookies to: enable our website to recognise you when you visit.

Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available at: http://www.google.com/privacypolicy.html.

Our advertisers/payment services providers may also send you cookies.

We publish Google Adsense interest-based advertisements on our website. These are tailored by Google to reflect your interests. To determine your interests, Google will track your behaviour across the web using cookies. You can view, delete or add interest categories associated with your browser using Google's Ads Preference Manager, available at: http://www.google.com/ads/preferences/. You can opt-out of the Adsense partner network cookie at: http://www.google.com/privacy_ads.html. However, this opt-out mechanism uses a cookie, and if you clear the cookies from your browser your opt-out will not be maintained. To ensure that an opt-out is maintained in respect of a particular browser, you should use the Google browser plug-in available at: http://www.google.com/ads/preferences/plugin.

Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one.

    1. Using your personal data
      • administer the website
      • improve your browsing experience by personalising the website
      • enable your use of the services available on the website
      • send to you goods purchased via the website, and supply to you services purchased via the website
      • send statements and invoices to you, and collect payments from you
      • send you general (non-marketing) commercial communications
      • send you email notifications which you have specifically requested
      • send to you our newsletter and other marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications)
      • provide third parties with statistical information about our users – but this information will not be used to identify any individual user
      • deal with enquiries and complaints made by or about you relating to the website; and OTHER USES.

Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

We may use your personal information to:

Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us.

We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

All our website financial transactions are handled through our payment services provider, Paypal or Sagepay You should only provide your personal information to Paypal or Sagepay after reviewing the Paypal or Sagepay privacy policy (available at www.paypal.com or www.sagepay.com). We will share information with Paypal and Sagepay only to the extent necessary for the purposes of processing payments you make via our website.

    1. Disclosures
      • to the extent that we are required to do so by law
      • in connection with any legal proceedings or prospective legal proceedings
      • in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and
      • to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling.

Except as provided in this privacy policy, we will not provide your information to third parties.

    1. International data transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.

Information which you provide may be transferred to countries (including the United States, Japan, OTHER COUNTRIES) which do not have data protection laws equivalent to those in force in the European Economic Areas (EEA).

In addition, personal information that you submit for publication on the website will be published on the internet and may be available, via the internet, around the world.

You expressly agree to such transfers of personal information.

    1. Security of your personal data

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on our secure (password- and firewall- protected) servers. All electronic transactions you make to or receive from us will be encrypted using SSL technology.

Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

You are responsible for keeping your password and user details confidential. We will not ask you for your password.

    1. Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

We may also notify you of changes to our privacy policy by email.

    1. Your rights

You may instruct us to provide you with any personal information we hold about you. Provision of such information may be subject to the payment of a fee (currently fixed at £10.00).

You may instruct us not to process your personal data for marketing purposes by email at any time. (In practice, you will usually either expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes.)

    1. Third party websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

    1. Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated.

    1. Contact

If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email to sales@smithstherink.co.uk or by post to:

Smiths The Rink
Dragon Road
Harrogate
North Yorkshire
HG1 5DR
Telephone: 01423 567890
sales@smithstherink.co.uk

    1. Data Control

The data controller responsible for our website is Smiths The Rink.

This privacy policy is courtesy of Employment Law Contracts and Website Law.

We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.

In addition, we may disclose information about you:

Cookie Policy

 

What is a cookie?

 

A cookie is a small file made up of letters and numbers that is downloaded onto a device when a person visits a website. These cookies are used to improve your experience, for example we will use the information to:

 

  • Measure how many people use our website to keep it running quickly and efficiently
  • Analyse how people use the site so we can make sure we provide the best possible service for our customers

 

Cookies cannot be used to:

 

  • Extract information from your device

 

Types of cookies

 

There are a number of different types of cookies; session cookies, persistent cookies, first party cookies and third party cookies.

 

Session cookies: These cookies link your actions on a website to our data system and are used for a number of reasons such as remembering what you've put into your shopping basket while browsing the site. The session cookies expire as soon as the browser is closed so no information is stored permanently.

 

Persistent cookies: These cookies remember your preferences or actions across a website and help us to provide you with information that is relevant to you in the future. The information collected can be used to track actions across multiple browser sessions and may be used to make advertising more relevant to you.

 

First party cookies: These cookies are set and handled directly by Smiths The Rink, they cannot be accessed or read by any other website.

 

Third party cookies: These are cookies that we have given a separate website permission to use on Smiths The Rink, these allow the separate website to record certain actions you take on Smiths The Rink.

 

We further differentiate cookies by whether they are essential, required or optional.

 

Essential: Essential cookies are required for the site to function. These cannot be disabled, as they would seriously compromise the site's performance. For example, a session cookie that keeps a note of whether you are logged in is essential.

 

Required: Required cookies are different from essential cookies because the site would still function if they were removed. We class our analytics cookies as required because they allow us to use anonymous traffic data to improve how the site functions.

 

Optional cookies. These cookies are used to enable functions that are not essential, and not required. For example, cookies used to track "likes" and tweets are considered optional. You can choose not to accept optional cookies by clicking the "Do not accept cookies" button in the Optional Cookies Preferences below.

 

What cookies do Smiths The Rink use?

 

Analytical

 

Analytical cookies are used to measure site performance such as number of visitors, number of purchases and number of errors.

 

Specifically we use these to:

 

  • Gather anonymous statistics on how our website is used
  • Help us to identify any errors that may occur

 

 

The names of these analytical cookies are:

 

  • __utma
  • __utmb
  • __utmc
  • __utmz

 

How to control cookies

 

Altering your cookie settings is a relatively simple task however, the process does differ between browsers. Here's how to access your cookie settings in the most popular browsers.

 

Google Chrome:

 

  1. Click on the Tools menu and select Options.
  2. Click the Under the Bonnet tab and look for the Privacy section.
  3. Choose the Cookie settings tab.
  4. From here you can change your settings as you see fit.

 

Internet Explorer 8 & 9:

 

  1. Choose Tools and then Internet Options.
  2. Click the Privacy tab.
  3. From here you can change your settings as you see fit.

 

(For specialised cookie settings, click on Advanced, click the Override cookies handling button and change your settings)

 

Internet Explorer 7:

 

  1. Choose Tools and then Internet Options.
  2. Click the Privacy tab.
  3. From here you can change your settings as you see fit.

 

(For specialised cookie settings, click on Advanced, click the Override cookies handling button and change your settings)

 

Mozilla Firefox:

 

  1. Click on Tools and then Options.
  2. Select Privacy.
  3. Select Cookies.
  4. From here you can change your settings as you see fit.

 

Opera:

 

  1. Go to Tools in main menu.
  2. Go to Preferences at the bottom of the File menu (or press Alt+P to access them directly).
  3. Click Privacy.
  4. From here you can change your settings as you see fit.

 

Safari:

 

  1. Choose Preferences from the Safari menu.
  2. Select the Security icon.
  3. Cookie settings will appear in the window.
  4. From here you can change your settings as you see fit.

 

How to delete cookies

 

Deleting your cookie settings is also relatively easy but the process does differ between browsers. Here's how to delete cookies in the most popular browsers.

 

Google Chrome:

 

  1. Click on the Tools menu and select Options.
  2. Click the Under the Bonnet tab and look for the Privacy section.
  3. Click Clear browsing data.
  4. Select Delete cookies and other site data to delete all cookies from the list.
  5. Select Clear browsing history to delete traces of which websites you've visited.
  6. Select Clear download history to delete records of which files and programs you've downloaded.
  7. Select Empty the cache to delete cached websites.

 

Internet Explorer 9:

 

  1. Choose Tools and then Safety.
  2. Click Delete browsing history.
  3. Tick the Cookies box and click Delete.

 

Internet Explorer 8:

 

  1. Choose Safety on the command bar.
  2. Click Delete browsing history.
  3. Tick the Cookies box and click Delete.

 

Internet Explorer 7:

 

  1. Choose Tools and then Options.
  2. Click the General tab and look for the Browsing History section.
  3. Click Delete and then click Delete Cookies.

 

Mozilla Firefox:

 

  1. Click on Tools and then Options.
  2. Select Privacy.
  3. Select Show Cookies.
  4. To remove a single cookie highlight it and click Remove cookies.
  5. To remove all cookies click Remove all cookies.

 

Opera:

 

  1. Go to Tools in main menu.
  2. Click Delete private data.

 

Safari:

 

  1. Choose Preferences from the Safari menu.
  2. Select the Security icon.
  3. Click Show cookies.
  4. Select the cookies that you want to delete.
  5. Click Delete.