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Delivery & Returns

Rink Delivery Van

 


At Smiths we Stride to provide the very best delivery service, we offer 2 Man delivery throughout the UK with furniture delivered to your room of choice and assembled. 2 Man Deliveries are normally carried out at pre arranged 2 hour windows arranged at a time convenient Monday - Friday between 8am and 7pm, Deliveries can be arranged in advance to early morning or late afternoon if required. 

Once placing your order with us you will receive an email from one of our sales team who will arrange delivery with you. For peace of mind you will always have a contact at Smiths who you can call or email with any order queries once you have placed an order with us.

If you have any special requirements we will always do our very best to assist you, please contact us with any queries

Delivery Terms

 

Our transport department offers a variety of deliver options and services.

If you have any specific delivery requirements or time frames please contact our sales department or leave a comment in the delivery notes section when placing your order

 

Premier 2 Man Home Delivery Free on orders over £749 – Our most comprehensive delivery service

All UK Mainland Addresses (Excluding Scottish highlands and areas in Cornwall, please see list of excluded postcodes*)

  • Free on orders over £749 unless specified or £60 if not
  • Professional 2 man delivery teams
  • Delivery day & 2 Hour Time slot confirmed with you once your order has been placed**
  • Items delivered to your room of choice
  • All packaging removed & disposed
  • Bedframes, Manually Operated Ottomans & Recliners assembled (please contact us for information of assembly on other items)
  • Old bed or furniture removal service on delivery (charges may apply)
  • Drivers when requested can also call you when en-route to your address
  • We aim to deliver to you within 10 working days of order being placed when items are shown as “in stock”
  • Express service available when required, please contact our sales department for more information or leave a comment in the delivery notes section when placing your order

**All deliveries are arranged in advance and only when the time and date have been accepted by you

 

APC Delivery (Next working day courier)

  • Next working day delivery on in stock items (orders placed before 1pm Mon-Fri, excluding bank holidays)
  • Tracking number provided


Royal Mail

  • Same day despatch on in stock items (orders placed Mon-Friday before 1pm (Excluding bank holidays)
  • Sent recorded delivery
  • First & second class option available


Collect in-store

  • In stock items available for collection by cardholder (original copy of order required)
  • Please contact sales department to ensure your item is ready for collection

 

For returns information please see our Returns Policy - Terms & Conditions

 *Scottish Highlands Postcodes

AB31, 33-38, 44-56
FK17-99
G83
IV1-99
KW1-14
PA21-33
PA35-40
PH18-26
PH30-42

Cornwall - We are able to deliver as far as Exeter in Cornwall - TR postcodes are excluded from our delivery area


Please contact us for delivery cost and lead times to these areas


Rink Van